RESUME

Passionate and results-driven, I am a DIY enthusiast and team player with a keen entrepreneurial spirit.

As an executive business partner, I specialize in high-level strategic planning, seamlessly transitioning to excel in tactical administrative tasks and project management across diverse environments, ranging from high-growth startups to large corporations.

I AM A CO-FOUNDER OF petalfast, a cannabis sales agency, AND OWNER OF HELLO HAPA, LLC.

EXECUTIVE CONSULTANT

  • Conducting in-depth analyses of client business processes, identifying areas for improvement and efficiency
  • Collaborating closely with clients to understand their unique needs and providing customized solutions
  • Delivering impactful presentations and reports to communicate findings, recommendations, and project outcomes
  • Managing project timelines, budgets, and resources to ensure successful and timely project completion
  • Offering expert advice on industry best and past practices, along with system/operational trends
  • Building and maintaining strong client relationships through effective communication and exceeding expectations
  • current + past projects:
    • investor relations pitch presentation for fundraising
    • administrative assistance including event planning, corporate communications, marketing, and more.
    • sales operations: auditing data, creating effective sales reports, optimizing dashboard tools, and consulting on sales goals

  • Strategized and executed CEO’s administrative tasks, ensuring completion of action items
  • Organized team meetings, managed video calls, and orchestrated pre- and post-meeting deliverables
  • Facilitated daily executive communication, serving as a liaison for efficient decision-making and on-time deliverables
  • Managed executive calendars, travel, and strategic meetings with minimal supervision
  • Maintained awareness of executive obligations, proactively assisting and anticipating needs
  • Developed trust with investors and the Board, handling investor relations and organizing board meetings
  • Contributed to strategic planning, policy development, and continuous improvement across departments
  • Oversaw key accounts, vendors, and built optimal processes by adjusting ERP and CRM resources
  • Seamlessly coordinated annual board meeting logistics such as travel arrangements, multilingual communication (including Spanish), various time zones, and comprehensive event planning, covering areas from IT to food and beverage

  • Provided communications support for the executive team, crafting emails, newsletters, presentations, and social media posts
  • Implemented cross-functional processes and systems, creating templates and SOP documents for internal training
  • Formulated a comprehensive employee handbook, meticulously crafting all personnel policies and procedures – benefits, holiday schedule, parental leave policy, new hire onboarding, and culture initiatives to foster a positive and inclusive work environment
  • Independently organized company events and Board meetings, managing logistics including travel and accommodations
  • Produced internal and external documents and templates using Microsoft, Google Workspace, and Adobe applications
  • Led the creation of mission, vision, core values, and DEIB programs, while collaborating with executive and leadership teams
  • Established core brand processes encompassing brand management quarterly strategy planning, business development pipeline, and customer journey from onboarding to communication strategy for brand owners/operators
  • Managed PR agency, developed business marketing strategy, and created graphics and copy for social media, press releases, and more

  • Facilitated executive meetings by observing, note-taking, and project managing action items
  • Efficiently managed expenses, travel, and calendars for a C-level executive team of 7
  • Coordinated fundraising activities, including roadshow logistics and IR pitch decks
  • Planned company-wide meetings and culture events
  • Proactively managed key projects across functions, demonstrating business acumen and attention to detail
  • Thrived in dynamic environments, adapting quickly to change with a calm sense of urgency
  • Provided crucial feedback for strategic initiatives
  • Assisted revenue division by facilitating key customer accounts, developing relationships, and project managing custom orders
  • Prepared all internal and external communications for executives, the Company, and Board of Directors
  • Conduct quarterly financial modeling to assess business profitability through cash flow and P&L statements

  • Directed Event Services department for impactful hotel events in meeting rooms and public spaces
  • Optimized food and beverage revenue through efficient staffing and inventory management
  • Oversaw high-cost furniture purchases during renovations to enhance guest experience within budget constraints
  • Provided continuous leadership and coaching to managers, supervisors, and staff
  • Managed third-party staffing agencies and demonstrated strategic thinking in staffing logistics
  • Motivated the team through shift briefings, trainings, and recognition, also addressing areas of improvement

  • Elevated guest experience through unparalleled customer service, coordinating with all departments to ensure seamless event ops
  • Applied creativity to enhance meeting spaces and public areas of the hotel
  • Managed multiple corporate and leisure events simultaneously, demonstrating excellent time management skills
  • Hands-on management approach in setting up and tearing down furniture, décor, and food equipment
  • Successfully met/exceeded expectations from internal departments, clients, and vendors with meticulous attention to detail
  • Learned from operational errors, continuously improving processes through effective communication

  • Completed a comprehensive six-month exposure and training program covering all hotel aspects
  • Executed tasks and management assignments, acquiring expertise in hospitality fundamentals and diverse management strategies
  • Developed high emotional intelligence skills through hands-on experience in handling interactions with guests, clients, and employees
  • Demonstrated adaptability in stressful situations with a calm sense of urgency
  • Sent to corporate headquarters to undergo advanced training and knowledge testing in food and beverage operations

  • Oversaw office operations and managed inventory for Event Services department, including seamless weekly payroll processing
  • Effectively communicated to enhance client and associate satisfaction
  • Utilized Microsoft applications to create documents and design/edit daily menus
  • Demonstrated extensive knowledge of allergies and dietary restrictions, educating staff and guests on meal ingredients
  • Provided hands-on assistance to server and setup staff when needed
  • Managed phones and facilitated requests across all departments